Contextual design (CD) is a user-centered design process developed by Hugh Beyer and Karen Holtzblatt. It incorporates ethnographic methods for gathering. Karen Holtzblatt, Hugh Beyer, A tool supporting capture and analysis of field research data using the contextual design methodology, CHI ‘ The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems.

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Contextual design has also been applied to the design of digital libraries and other learning technologies. Morgan Kaufman Publishers, The User Contexutal Design shows the structure of the system as experienced by the user.

They are living with the customer. The User Environment Design is kept at the level required for the team to keep its own thinking clear – it is not intended as a communication mechanism to the development team. Popularized by Alan Cooper, a persona describes typical users of the proposed system as though they were real people Cooper The class assignments involved mock implementations of the concepts described in the book which was fun.

Contextual Design – InContext Design

Any holes in the data and areas that need more information should also be labeled. Fourth, it can be adopted and adapted by a wide range contextuao designers from student learners to researchers to professional designers. But Jobs implies that first we holtzblattt something to show users, which would make it mostly conceived and built before customers are involved.


Just as architects draw floor plans to see the structure and flow of a house, designers need to see the “floor plan” of their new system – the basic structure that will be revealed by the user interface drawing, implemented by an object model, and that responds to the customer work. The core elements of Contextual Design have been stable cotextual over a decade and are unlikely to change fundamentally in the future.

Beyond Human Computer Interaction.

NamiokaAki and SchulerDoug eds. In Contextual Design, the term work practice refers to the complex and detailed set of behaviors, attitudes, goals and intents that characterize a set of users in a particular environment.

The translation from any kind of research on user needs to design requirements often lacks process and rigor. Get fast, free shipping with Amazon Prime.

Portion of a Paper Prototype. Theory, Practice, and Research: The comments on readability may have some merit, but honestly it’s a pretty good read, with key callouts in the margins, etc. London, United Kingdom, Polity Press. The book was part of a class I took in Carnegie Conntextual.

The Encyclopedia of Human-Computer Interaction, 2nd Ed.

A vision includes the system, its delivery, and support structures to make the new work practice successful. Log in Join our community Join us. In the following section we’ll describe the initial parts of the process, from Contextual Inquiry through visioning. Beyerr you’ll see in the following section, Contextual Design provides for this structural design through storyboards and the User Environment Designand then validates the design through paper prototypes.


Contextual design – Wikipedia

It also addressed an oft-heard criticism that the Contextual Design method could be too labor-intensive or lengthy for some projects.

Customers who viewed this item also viewed. From visioning through validation, the team takes a product concept and turns it into a detailed design that can guide product specification and rollout planning. How can we help you create a successful product? English Choose a language for shopping.

Your team participates and provides knowledge and understanding of your business and technology. BeckKent These physical representations in Contextual Design are described in the next section. Karen, a psychologist, and Hugh, a system developer, not only pioneered the development of a new and powerful design methodology, through their work they illustrate the power of interdisciplinary thinking and creativity.

The first problem for design is to understand the customers: